What we do
Residential, commercial and new construction plumbing and heating, out of Natick. Fifteen services, grouped by the system they belong to. If two of them sound alike, the line under each name is the difference.
Hot water and heat
The appliances that make a house habitable in a Massachusetts winter. The first two split by what they are for, the third by what kind of machine it is, and the fourth by when: the visit that keeps any of them running.
- Water heaters Your hot water. Tank and standard tankless, replaced, repaired or installed and sized for the house, with the heater's age deciding repair or replace.
- Boilers and heating Your heat. Boiler replacement and repair, zones and controls, with the heating and the plumbing handled together.
- High efficiency boilers and tankless Whichever of those two, in its modern form. Wall hung condensing boilers, combis and condensing tankless, set up and serviced properly.
- Heating system service and maintenance Any of them, once a year. The yearly service for gas boilers, steam systems, combis and tankless, with a record kept of each visit.
Drains, sewers and basement water
Water going the wrong way, or not going at all. The first two differ by how much of the house is affected, and all three change on a house with a well and a septic tank.
- Drain cleaning One fixture. A single slow or blocked sink, tub, shower or toilet and the branch behind it, cleared with the cause named.
- Sewer and drain lines The whole house. The main line out to the street or the tank. Recurring backups, roots, and repair or replacement of the section at fault.
- Sump pumps Groundwater arriving from outside the walls. The pump, its switch and where the water goes, treated as one system, with a backup where the house needs one.
Gas and leak detection
Two of these have nearly the same name and almost nothing else in common. The first word of each line is the difference.
- Gas lines The piping. New runs, extensions for a range or a tankless unit, resizing for the whole load, capping and repairs. Underground gas lines for pool heaters, generators, fire pits and grills.
- Gas leak detection Gas. A suspected gas leak confirmed or ruled out, found, and made safe.
- Leak detection Water. A hidden leak behind a wall, above a ceiling or under a slab, pinpointed before anything is opened.
New work and renovations
Planned work. These three overlap on purpose, and the line between them is whether the pipes move.
- Kitchen and bath Fixtures and finish work, where the plumbing stays put. Sinks, faucets, toilets, tubs, showers and appliance connections, with worn shutoffs and seals replaced. Appliance installs: dishwashers, ranges and ice makers.
- Remodels The pipes move. Existing plumbing moved when a room changes shape, with the layout checked against the house first.
- New construction Nothing is there yet. Plumbing for a new build from the first pipe to the finished fixtures, planned around the builder, on town services or on a well and septic lot. Plumbing for accessory dwelling units, ADUs, included.
Everyday repairs
Its own group on purpose. Everything above is planned or belongs to one system. This is the call you did not plan to make.
And one that is sorted differently
Everything above is grouped by the system that has your attention. This one is grouped by the building it is in.
Where we work
Based in Natick, working across MetroWest Massachusetts.
Plus the surrounding MetroWest towns. If you are nearby, call and ask.
Call us, or request service
Tell us what is going on. If no one picks up, leave a message and Bill will call you back as soon as he can. If it is easier to write it down, the form reaches the same place.