Privacy policy
What this website collects, why, and how to have it removed. It is short because the site does very little.
Who this covers
This policy covers Connerney Plumbing and Heating, based in Natick, Massachusetts, and the website at connerneyplumbing.com. Questions about any of it go to info@connerneyplumbing.com or (508) 380-2629.
What the contact form collects
The form on the contact page asks for your name, phone number, email address, town, the kind of work you need, and your message. The name, phone number and message are required because without them nobody can call you back about the right job. Everything else is optional.
That information is used for one thing: replying to you about the work you asked about, and carrying out that work if you go ahead. It is not sold, not rented, and not passed to anyone for marketing.
Form submissions are delivered and stored by Netlify, which hosts this website, and are read by email. Netlify processes them on our behalf as part of hosting the site.
Spam protection
The form carries a hidden field that people never see and automated scripts tend to fill in. If it is filled in, the submission is discarded. Nothing about you is collected by this beyond the submission itself.
Analytics
This site does not currently run Google Analytics or any other analytics or advertising tracker, and it sets no cookies of its own.
If and when Google Analytics 4 is added, it will collect the ordinary anonymous measurements: which pages were viewed, roughly where in the world the visit came from, and what kind of device was used. That data is aggregated, is not used to identify you, and is never combined with anything you send through the contact form. This paragraph will be updated to say plainly that it is running, rather than left ambiguous, on the day it is.
What is not here
This site does not take payments, does not have accounts or logins, and does not send marketing email or text messages. There is no mailing list to unsubscribe from.
Third party links
Some pages link out to the Google Business Profile, to Yelp, and to the Better Business Bureau. Those are other companies' services and they have their own privacy policies, which govern anything you do once you are on them.
How long anything is kept
Contact form submissions are kept as long as they are useful for the job they relate to and the ordinary business records that follow it. If you would rather your inquiry was deleted sooner, ask and it will be.
Your choices
You can ask what has been collected about you, ask for it to be corrected, or ask for it to be deleted. Email info@connerneyplumbing.com or call (508) 380-2629 and say so. Massachusetts residents are also covered by state consumer protection law, and nothing here is intended to reduce rights you already have.
Children
This site is for people arranging plumbing and heating work and is not directed at children. No information is knowingly collected from anyone under 13.
Changes
If this policy changes, the revised version appears on this page. It was last reviewed in 2026.
Call us, or request service
Tell us what is going on. If no one picks up, leave a message and Bill will call you back as soon as he can. If it is easier to write it down, the form reaches the same place.